tag:blogger.com,1999:blog-6040134032896431563.post2680277133572048686..comments2012-12-13T21:36:19.190+00:00Comments on ObServant Tester: Trials and Tribulations of a Test Manager (Part I)Unknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-6040134032896431563.post-68269764601093977852012-08-17T14:24:11.662+01:002012-08-17T14:24:11.662+01:00Excellent post. The relationships side of testing ...Excellent post. The relationships side of testing is sadly neglected. Good test managers need to be tuned in to what's going on around them and, crucially, they need to understand the people they're working with. A good test manager should be politically aware. I don't mean a devious, office schemer. I mean test managers need to understand the organisation, how it works, the personal dynamics, what levers to pull to get results and what consequences will follow their decisions.<br /><br />I blogged about this a couple of years ago.<br /><br />"Ultimately it’s about people, and to understand our role we have to understand the people, whether they are colleagues, managers, clients or end users.<br /><br />If we only know testing as a technical, dispassionate process then we don’t really know what we’re doing."<br /><br />James ChristieAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6040134032896431563.post-39459628694419024022012-08-17T13:40:04.028+01:002012-08-17T13:40:04.028+01:00Good advice - all sounds somewhat obvious but sadl...Good advice - all sounds somewhat obvious but sadly something many managers dont follow.<br /><br />Nice to read about the compliment you got - and I believe that you earned it. Shame we never got the chance to work together... :)Philhttps://www.blogger.com/profile/00281118161548464012noreply@blogger.com